Standard Delivery Rates ( for orders under £40/€40 )
|UK & NI||£4.95|
|Rest Of World||Available on request please contact [email protected] to obtain shipping rate|
Delivery 2-3 working days after dispatch
Deliveries Mon – Fri
#Please note if it is a Pre-Sale items might take longer to be
If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened and have any original seals intact.
We hope that you will be pleased with your purchase. However, if you are not completely happy with it, we will gladly offer a refund on any unwanted goods less the cost of sending the item to you when the items are returned to us with 30 days from date of delivery.
Returned items must be received by us in the same condition as you received them, so please pack up any returned items carefully with their original packaging and any free samples and/or free gifts received along with a completed returns form. We offer free returns within the UK and Ireland.
In the unlikely event that your product is faulty upon arrival we will happily refund your item including all postage when it is returned to us within 30 days from the date of purchase.
How to Return Products
Please contact us to obtain a returns form, which you will need to print and fill out. Returns will not be accepted without a returns form.
The returns form will give you the correct return address details.
Please note that your return must be sent back within 30 days from the date of delivery.
All returns will be examined upon receipt and we will refund your payment as quickly as possible by the original payment method, no later than 30 days after we have received the returned goods.
We do not accept returns on sale items except where required by law.
Please note that Madison Make Up cannot be held responsible for packages that fail to reach us.